Pelada

FAQs

Who is pelada.com.au?

We are the new fun exciting way to buy football (soccer) gear in Australia. You can choose to go online at our site and customise to your requirements and your kit will be delivered direct to your door and it’s much cheaper than any comparable quality kit you can buy in Australia.

Where is pelada.com.au?

We are based in Melbourne and all of our online transactions are secured though a facility provided by the National Australia Bank.

Why is it so inexpensive?

We combine with Pelada from the home of football in the UK and around the world to have a range that reflects the best quality and range available and we pass the benefits on to you.

How long will it take?

We will confirm an estimated delivery date for every order but no longer than 4 to 6 weeks from the time you finalise your order and we will be working hard to get it to you even quicker than that. We will let you know if there is a problem but ring or email us at any time if you have questions.

I don’t know what sizes to order?

We can supply you with sample sets if you want. We have to charge you a deposit but we will give you that back when you return them. Just ring or email our customer service and we will arrange. Unfortunately once we customise your kit it can’t be returned unless it is faulty when it arrives so be careful when you order.

How is it delivered?

A local or overseas courier will deliver it to your delivery address. You need to make sure that somebody is there to sign and take delivery so a business address is best.

My club strip is not in your range?

We can’t have every colour combination available or else our prices would be much higher. Unfortunately we are not going to be able to help you at this time but feel free to leave your details or a photo and we’ll consider your requirements for future ranges. We are updating and expanding colour combinations all the time.

I want a new logo or I don’t have artwork

We have designers on board who will liaise with you to get your design right. We don’t produce anything until you confirm that it looks exactly as you want.

Is it FFV approved ?

In September 2009 pelada.com.au became an approved uniform supplier to FFV affiliate clubs for 2009-2011.

Anything else?

Just use the contact form, phone 1800 730739 (freecall) or email info@pelada.com.au and we’ll answer you as quickly as we can.